FAQs for New ROCS Families

Created by ROCS Support, Modified on Sun, Aug 18 at 4:57 PM by ROCS Support

Welcome to ROCS! This article answers common questions that new families might have when joining our school.

FAQs:

How does ROCS work?
- ROCS is a fully online K-12 school that offers flexible, personalized learning experiences. Courses are delivered through our digital platform, and students can access lessons at their own pace.
What should I do if I have technical issues?
- Visit our Device & Technical Support section for troubleshooting tips, or contact our support team for further assistance.
Who do I contact for academic concerns?
- Your assigned teacher is your first point of contact for any academic questions or concerns. If you need further help, you can reach out to the ROCS administration.
What is the process for switching courses or teachers?
- If you need to switch courses or teachers, please contact your assigned teacher or ROCS support for guidance.

Need More Help?

For any additional questions, please contact support at support@rocs.org or call (888) 303-7077.